Two hands holding a piece of cardboard with the word "support" written on it

Resources and Services

All resources and services listed below are national or provincial and are available and/or relevant across British Columbia. Resources specific to your health authority can be found on the ACT Teams page in your community.

Glossary

Throughout the website, we aim to use language that is recovery-oriented and informed by the BCCDC Language Guide. In the “Glossary” section we provide a definition and where relevant, a rationale for some of the words we use.

View glossary

I'm a family member/friend

See information on resources and services below.

Services

Someone who can help you

Below are services available and/or relevant across British Columbia.

  • Aboriginal Legal Aid BC

    We're here to help Aboriginal peoples in BC understand their legal rights by providing legal information and connecting communities to legal support. We follow the lead of our Indigenous Services division, who work to meet the legal needs of Aboriginal peoples in BC through innovative and culturally informed legal aid services. Legal Aid BC recently developed our Reconciliation Action Plan, which will guide our commitment to reconciliation.

  • First Nations Health Authority eHealth

    FNHA offers a variety of virtual health care services to First Nations people in BC who have limited access to health care services in their communities, who must travel long distances for appointments or whose access to health care has been disrupted by the COVID-19 pandemic. The FNHA works with health care professionals to ensure that services are aligned with the principles and practices of cultural safety and humility and trauma-informed care.

  • Native Courtworker and Counselling Association of British Columbia (NCCABC)

    The Native Courtworker program is here to help ensure you understand the criminal justice process, at the earliest possible stage. As well as obtain fair, just, equitable & culturally sensitive treatment before the courts.

  • Provincial Crisis Lines

    310 Mental Health Support: 310-6789

    Emergency Crisis Line: 1-888-353-CARE (2273)

    Suicide Prevention: 1-800-SUICIDE (784-2433)

    KUU-US (Aboriginal) Crisis Line: 1-800-588-8717

    Métis Crisis Cline: 1-833-METSBC (638-4722)

    National Overdose Response Service: 888-688-NORS (6677)

  • Urgent Primary Care Clinic’s

    Urgent and Primary Care Centres (UPCCs) provide access to same-day, urgent, non-emergency health care. UPCCs are often open evening, weekends and statutory holidays (actual hours vary by clinic). UPCCs provide an alternative to visiting an emergency department for non-emergency issues. UPCC’s are available in many communities across BC as part of the Province’s Primary Care Strategy. UPCCs are regularly being launched across the province. Find your health authority to see if an UPCC is available near you.

  • British Columbia Schizophrenia Society (BCSS) - Regions

    BC Schizophrenia Society (BCSS) provides support to families across British Columbia with our local educators serving their community. The local educators work with local mental health organizations and other partners offer variety of programs, support groups, workshops, psychosocial education series, and information for families. 

  • Families for Addiction Recovery 2

    We provide a safe virtual space where parents can discuss practical strategies, find support, and share resources and information that worked for them. Participation in the Groups is free and no registration is required. This group uses the principles of Community Reinforcement and Family Training (CRAFT), Motivational Interviewing and Acceptance and Commitment Therapy (ACT). It is facilitated by a parent with lived experience, who also holds a B.A. in Psychology and an Addiction Care Worker diploma.

  • HeretoHelpBC

    Seven agencies came together for this project as the BC Partners, because we recognize that people need to have access to quality information on mental health, mental illness, and substance use problems. Explore strategies to help you take care of your mental health and use substances in healthier ways, find the information you need to manage mental health and substance use problems, and learn how you can support a loved one.

  • Provincial Health Services Authority (PHSA): My Nephew Treated as a Whole Person

    Lisa Kofod shares her experience supporting her nephew who is living with a concurrent disorder – watch this short 2min youtube video to hear her story

  • 211 British Columbia

    .211 is a free and confidential service that connects people to helpful and vital resources in their community. We provide information and referral to a broad range of community, government, and social services that assist with: basic needs like food and shelter, mental health and addictions support, legal and financial assistance, support for seniors, and much more.

  • BC Disability Benefits: Help Sheets

    Our BC Disability Benefits Help Sheets are our most popular downloads. These self-help guides will explain various benefits and programs, and how to apply for them.

  • Here to Help BC: Getting by on Social Assistance

    If you are living on disability assistance (also known as “Persons with Disability” or PWD benefits)—granted by the Ministry of Social Development (MSD) under provincial Employment and Assistance legislation—you already know the harsh reality: the cost of living is going up every year. The last increase in the disability rates was in 2007, and there is no hint as to when the next increase may come. So if you are only getting the current disability rate of $906 per month, it’s important to be aware of all the benefits that may be available to you…

  • Toward the Heart: Drug Checking Services

    Drug checking services are now offered by a variety of harm reduction service providers across BC. Use this link to find the most current information.

  • Toward the Heart: Overdose Prevention Sites

    Overdose Prevention Sites are locations where people can use illegal drugs under supervision by trained staff who can provide emergency response services if necessary. The Health Authority links embedded on this website have the most current information.

  • Toward the Heart: Take Home Naloxone Program

    BC Center for Disease Control started the Take Home Naloxone program in 2012 to provide life-saving training and kits to people at risk of an opioid overdose. There are now over 1300 sites participating across British Columbia.

  • John Howard Society of British Columbia - Justice Services

    We know that addressing the complex needs of individuals through effective reintegration programs and services is one of the primary factors in reducing recidivism. We are determined to foster and maintain public safety through programs and services that assist people impacted by or vulnerable to the criminal justice system to prevent crime and enhancing community inclusion.  

  • Native Courtworker and Counselling Association of British Columbia (NCCABC)

    The Native Courtworker program is here to help ensure you understand the criminal justice process, at the earliest possible stage. As well as obtain fair, just, equitable & culturally sensitive treatment before the courts.

  • Aboriginal Legal Aid BC

    We're here to help Aboriginal peoples in BC understand their legal rights by providing legal information and connecting communities to legal support. We follow the lead of our Indigenous Services division, who work to meet the legal needs of Aboriginal peoples in BC through innovative and culturally informed legal aid services. Legal Aid BC recently developed our Reconciliation Action Plan, which will guide our commitment to reconciliation.

  • Community Legal Assistance Society

    CLAS is a non-profit law firm serving people in BC since 1971. We provide legal assistance and work to advance the law to address the critical needs of those who are disadvantaged or face discrimination.

  • Legal Aid BC

    Legal Aid BC is a non-profit organization created by the Legal Services Society (LSS) Act in 1979 to provide legal information, advice, and representation services. Our priority is to serve the interests of people with low incomes, but many of our services are available to all British Columbians. For more about our history, here's a brief overview. We're funded by the provincial government, with additional support from the Law Foundation of BC and the Notary Foundation of BC. We're accountable to the public and remain independent of government.

  • Bounce Back

    A free, evidence-based program designed to help adults and youth 15+ manage low mood, mild to moderate depression, anxiety, stress or worry. Delivered online or over the phone with a coach, you will get access to tools that will support you on your path to mental wellness.

  • Community Living BC

    Community Living BC, or CLBC, is the provincial crown corporation that funds supports and services to adults with developmental disabilities, as well as individuals who have a diagnosis of Autism Spectrum Disorder (ASD) or Fetal Alcohol Spectrum Disorder and who also have significant difficulty doing things on their own. The law that describes our role is the Community Living Authority Act.

  • Family Councils Ontario: Toolkit to Help Families with Zoom

    A Family Council is an organized, self-led, self-determining, democratic group composed of family and friends of the residents of a long-term care home.

  • First Nations Health Authority eHealth

    FNHA offers a variety of virtual health care services to First Nations people in BC who have limited access to health care services in their communities, who must travel long distances for appointments or whose access to health care has been disrupted by the COVID-19 pandemic. The FNHA works with health care professionals to ensure that services are aligned with the principles and practices of cultural safety and humility and trauma-informed care.

  • Here to Help BC: Where can I find low-cost counselling?

    Without a doctor’s referral, you need to access care through the private system, which is not funded by the government. Private mental health services can be expensive. This can be a real barrier to finding good care. While there is no simple answer, there are several different places you can look…

  • Kelty’s Key

    Kelty's Key is your source for online therapy. Get tailored treatment from an online therapist, or work on your own with our self-help resources. With Kelty's Key, getting the help you need is flexible and accessible. We are publicly funded by Vancouver Coastal Health, making all our services 100% free.

  • Wellness Together

    Wellness Together Canada is designed to be used on demand: you get to choose what you need, when you need it. Our services range from basic wellness information, to one-on-one sessions with a counsellor, to participating in a community of support. Whatever it is you’re looking for, we’re here to point you towards the best resources out there.

Resources

Something You Can Read

The resources listed below are informational resources you can read to help you or your family on their journey.

  • British Columbia Centre on Substance Use (BCCSU) - Close to Home

    Close to Home details the challenges family members and caregivers face when seeking to support loved ones who struggle with substance use disorders. It also outlines priorities and action items for the BCCSU Network of Family Members and Caregivers, the Provincial Government, and the regional health authorities.

  • British Columbia Patient Advocates

    Canadian Health Advocates Inc. (CHAI) has a growing network of health advocates in British Columbia and across Canada. Our advocates have years of experience and have developed a deep understanding of the best way to navigate the BC health care system. Your British Columbia patient advocate can help ensure you or your loved one access the highest level of public and private care that BC has to offer as well as offer virtual (online) support to patients in rural areas.

  • British Columbia Schizophrenia Society (BCSS): Family Advocacy

    Read our guide, Obtaining and Providing Mental Health Information: A Guide For Families & Learn about the use of Ulysses Agreements.

  • Legislative Assembly of British Columbia: Find your MLA by Community

    An MLA (Member of the Legislative Assembly) is elected by the public in his/her constituency or electoral division, to serve as a representative in the British Columbia Legislative Assembly.

  • Canadian Public Health Association

    CPHA is the independent national voice and trusted advocate for public health, speaking up for people and populations to all levels of government. We champion health equity, social justice and evidence-informed decision-making. We leverage knowledge, identify and address emerging public health issues, and connect diverse communities of practice. We promote the public health perspective and evidence to government leaders and policy-makers. We are a catalyst for change that improves health and well-being for all.

  • TedTalks: How Stress Affects Your Brain

    Stress isn’t always a bad thing; it can be handy for a burst of extra energy and focus, like when you’re playing a competitive sport or have to speak in public. But when it’s continuous, it actually begins to change your brain. Madhumita Murgia shows how chronic stress can affect brain size, its structure, and how it functions, right down to the level of your genes.

  • British Columbia Mental Health and Substance Use (BCMHSU): Concurrent Disorders Webinar Series

    The Concurrent Disorders Webinar Series has been developed by the Health Literacy Working Group, a patient- and family-led committee working to advance health literacy across BC Mental Health and Substance Use Services and beyond. The free, quarterly webinar series aims to help patients and families better understand topics relating to mental health and substance use issues, or concurrent disorders.

  • Center for Addiction and Mental Health (CAMH): Concurrent Disorders Certificate Program

    The Concurrent Disorders Certificate Program is designed to help participants gain skills and knowledge to better identify, assess and provide treatment to people with concurrent disorders. This program requires the completion of a core course followed by two electives, plus a learning contract assignment (details will be provided at the start of the core course). All the courses are offered online.

  • Centre for Addiction and Mental Health (CAMH): Mental Health 101 Series, Bipolar Disorder

    Knowing that knowledge is power, our hope for these tutorials is twofold. One, that you come away with a greater understanding of the core concepts presented. And two, that they help you and those around you begin to break down barriers and dispel the stigma associated with mental illness and addiction, and help bring these issues into the daylight where they belong. We have several topics for you to explore – click here for information on Concurrent Disorders.

  • Here to Help BC: Family Toolkit

    When a family member suffers from a mental illness, one of the most important things to do is to take the time to learn about the disorder. By educating yourself as much as you can about the mental or substance use disorder, you can take an active role in your family member’s recovery. The Family Toolkit was designed to assist families in caring for a family member with a mental illness by providing information and practical resource

  • Canadian Mental Health Association: Coping with Mental Health Crises and Emergencies

    Experiencing worsening symptoms for a short period of time is a normal part of the recovery process. Sometimes we need outside help when symptoms become worse. Some people may also need urgent emergency help if they’re at risk of hurting themselves or others. Fortunately, we can take steps to help control mental health crises and emergencies. Explore this resource to learn more.

  • National Harm Reduction Coalition: Responding to an Opioid Overdose

    National Harm Reduction Coalition’s mission is to promote the health and dignity of individuals and communities affected by drug use. As a national advocacy and capacity building organization, we aim to shift power and resources to people most vulnerable to structural violence and racialized drug policies.

  • The Crisis Centre of British Columbia

    The Crisis Centre of BC is dedicated to providing help and hope to individuals, organizations, and communities. Spanning the spectrum of crisis support, suicide prevention, and postvention, we engage staff and volunteers in a variety of services and programs that educate, train, and support the strength and capacity of individuals and communities.

  • Challenging Stigma through Storytelling

    To combat stigma around mental health and addiction, we must listen and learn from those who experience it directly. The UNITE mini-documentary series at BC Mental Health and Substance Use Services is helping people do just that.

  • 211 British Columbia

    .211 is a free and confidential service that connects people to helpful and vital resources in their community. We provide information and referral to a broad range of community, government, and social services that assist with: basic needs like food and shelter, mental health and addictions support, legal and financial assistance, support for seniors, and much more.

  • Assisted Living Registry

    All assisted living residences are required to be registered with the Assisted Living Registrar.

  • BC Housing

    The provincial crown agency that develops, manages and administers a wide range of subsidized housing options for those in greatest need.

  • Emergency Housing

    For information regarding emergency shelter, visit this website.

  • HomelessHub

    The Canadian Observatory on Homelessness is the largest national research institute devoted to homelessness in Canada. The COH is the curator of the Homeless Hub – a library of over 30,000 resources.

  • Housing First

    Housing First involves moving people experiencing homelessness —particularly people experiencing chronic homelessness—rapidly from the street or emergency shelters into stable and long-term housing, with supports. Stable housing provides a platform to deliver services to address issues frequently faced among the chronically and episodically homeless. The goal is to encourage housing stability and improved quality of life for persons served by Housing First and, to the extent possible, foster self-sufficiency.

  • John Howard Society of British Columbia - Housing Services

    We are experiencing a housing affordability crisis in BC. Many people are unable to afford housing, let alone suitable housing that meets their needs. Homelessness, risk of homelessness, and inadequate housing affects a diverse and growing population and is often the result of a cumulative impact of several factors, rather than a single cause. Recognizing the need for long-term supports, we offer a continuum of housing and wraparound services across BC that meet people where they are at and support their evolving needs. This ensures that we can support people to not only secure but to maintain safe, affordable housing

  • All Provincial Health Authorities: Early Psychosis Intervention

    Early Psychosis Intervention (EPI) programs help people who have recently started to experience psychosis symptoms. The Early Psychosis website can help you find services or programs in BC. They also offer information about psychosis, assessments, managing psychosis, and supporting someone who experiences psychosis. 

  • British Columbia Schizophrenia Society (BCSS) - How do I get help?

    Helping Families Find A Reason To Hope. If you don’t know where to turn and are at a loss of what to do next to help someone you love who lives with schizophrenia or another serious mental illness. Talk to a BC Schizophrenia Society Regional Educator. They can help you figure out next steps and help you learn about what you can do to help yourself and your loved one.

  • Canadian Mental Health Association (CMHA), General Information on: Psychosis

    In BC, mental health, substance use and addictive behaviour are within the scope of our organization. CMHA provides a wide range of innovative services and supports tailored to and in partnership with our communities. For example, this page provides an overview of Psychosis. 

  • Canadian Mental Health Association: British Columbia Division

    In BC, mental health, substance use and addictive behaviour are within the scope of the organization. Through our family of over 100 local, provincial and national locations across Canada, CMHA provides a wide range of innovative services and supports tailored to and in partnership with our communities. 

  • Centre for Addiction and Mental Health (CAMH): Mental Health 101 Series, Bipolar Disorder

    Knowing that knowledge is power, our hope for these tutorials is twofold. One, that you come away with a greater understanding of the core concepts presented. And two, that they help you and those around you begin to break down barriers and dispel the stigma associated with mental illness and addiction, and help bring these issues into the daylight where they belong. We have several topics for you to explore – click here for information on Concurrent Disorders.

  • Centre for Addiction and Mental Health (CAMH): Mental Health 101 Series, Personality Disorders

    Knowing that knowledge is power, our hope for these tutorials is twofold. One, that you come away with a greater understanding of the core concepts presented. And two, that they help you and those around you begin to break down barriers and dispel the stigma associated with mental illness and addiction, and help bring these issues into the daylight where they belong. We have several topics for you to explore – click here for information on Personality Disorders.

  • Centre for Addiction and Mental Health (CAMH): Mental Health 101 Series, Post Traumatic Stress Disorder

    Knowing that knowledge is power, our hope for these tutorials is twofold. One, that you come away with a greater understanding of the core concepts presented. And two, that they help you and those around you begin to break down barriers and dispel the stigma associated with mental illness and addiction, and help bring these issues into the daylight where they belong. We have several topics for you to explore – click here for information on Post Traumatic Stress Disorder.

  • Centre for Addiction and Mental Health (CAMH): Mental Health 101 Series, Psychosis

    Knowing that knowledge is power, our hope for these tutorials is twofold. One, that you come away with a greater understanding of the core concepts presented. And two, that they help you and those around you begin to break down barriers and dispel the stigma associated with mental illness and addiction, and help bring these issues into the daylight where they belong. We have several topics for you to explore – click here for information on Psychosis. 

  • Centre for Addiction and Mental Health (CAMH): Mental Health 101 Series, Schizophrenia

    Knowing that knowledge is power, our hope for these tutorials is twofold. One, that you come away with a greater understanding of the core concepts presented. And two, that they help you and those around you begin to break down barriers and dispel the stigma associated with mental illness and addiction, and help bring these issues into the daylight where they belong. We have several topics for you to explore – click here for information on Schizophrenia.

  • Mental Health Commission of Canada: Mental Health First Aid

    Mental Health First Aid (MHFA) is the support provided to a person who may be experiencing a decline in their mental well-being or a mental health crisis. Course participants will learn how to recognize signs that a person may be experiencing a decline in their mental well-being or a mental health crisis and encourage that person to: Talk about declines in their mental well-being; Discuss professional and other supports that could help with recovery to improved mental well-being

    Reach out to these supports; Assist in a mental health or substance use crisis;

    Use MHFA actions to maintain one’s own mental well-being.

  • BC Mental Health Act Rights Advice (MHRA)

    The rights materials on this site were created by the Mental Health Act Rights Advice (MHARA) research team, which formed in fall 2017 at Simon Fraser University (SFU).

  • BC Ministry of Health: Guide to the Mental Health Act

    The “Guide to the Mental Health Act” provides information about British Columbia’s Mental Health Act (the Act). The Mental Health Act has significant implications for those whose lives it touches — those who receive involuntary treatment under the Act, their families, the public and those who use the Act.

    The Guide has two purposes: 

    1. Making the Act more understandable; and
    2. Promoting consistency in interpreting the Act so people who need involuntary psychiatric treatment receive help in a responsible and lawful manner.
  • Community Living Authority Act

    Information on Community Living ACT.

  • Ministry of Health: Incapacity Planning

    Representation agreements and enduring powers of attorney are two types of legal documents which allow individuals to plan for the possibility of future incapability. Find out more here.

  • Public Guardian and Trustee: Information

    This resource helps to explain the fundamental principles embedded in the adult guardianship legislation.

  • The Office of the Ombudsperson, B.C.’s Independent Voice for Fairness

    Committed to Change: Protecting the Rights in Involuntary Patients under the Mental Health Act is a report on a systemic investigation conducted in 2019 into the extent to which health authorities, and the psychiatric facilities they operate, are complying with their obligation to complete Forms 4, 5, 6, 13, 15 and 16 in relation to involuntary admissions.

  • British Columbia Centre on Substance Use: Gone too soon – Navigating Grief and loss as a result of substance use

    This handbook was written by the BC Centre on Substance Use in collaboration with the BC Bereavement Helpline and the Affected Persons Liaison with the BC Coroners Service. The handbook was created with the guidance of Leslie McBain and Jennifer Woodside, who generously shared their stories and experiences and what they wish they had known in the immediate days after they lost children to drug-related harms, as well as what they wished the 

    had known in the months and years after.

  • Here to Help BC: Family Self Care and Recovery from Mental Illness

    This resource is intended for families of people dealing with a mental illness. The focus is on helping families to be informed caregivers, particularly around the necessity to care for themselves and other family members, whose needs are as important as those of the ill relative.

  • Canadian Centre on Substance Use (CCSU): Insights on Substance Use, Understanding the Science on Substance Use Disorder

    An Act of Parliament created the Canadian Centre on Substance Use and Addiction (CCSA) in 1988 as a non-governmental organization to provide national leadership on substance use and to advance solutions to address alcohol- and other drug-related harms. To learn more about Substance Use Disorder (SUD), explore this online module.

  • Lifeguard Digital Health App

    The Lifeguard Digital Health App was developed by a digital health company that aims to create life-saving apps and assists to promote safer living. Their goal is to reduce harm and prevent unintentional deaths for people of all ages. This app was developed in response to the opioid crisis.

  • Toward the Heart: Toxic Drug Alerts

    This page contains important information about staying safe. Use this page for the latest alerts, and tips on how to stay safe.